1xba Terms and Conditions — Complete Guide

1xba.net ("Platform", "we", "us") is an online gaming service provider. These terms and conditions govern all rules relating to website use, account management, financial transactions, and gaming activity. They have been prepared with Bangladeshi players in mind.

1xba's terms and conditions apply to all services offered on the platform — including the website, mobile app, and any other digital channels. These terms have been developed in compliance with both Bangladeshi and international law.

• You must be 18 years of age or older to use 1xba services.
• Only one account per person is permitted on the platform.
• Residents of prohibited countries or regions are not permitted to use 1xba.
• You are responsible for maintaining the security of your own account.
• 1xba reserves the right to amend these terms and conditions at any time. Continued use of the platform after any changes have been made will be taken as acceptance of the updated terms.

Registering an account at 1xba requires you to provide accurate and complete information. If the details submitted during registration are found to be false or incomplete, your account may be suspended and your balance forfeited at any time.

As part of the KYC (Know Your Customer) process, we may request the following information:

• Copy of National ID (NID) or passport
• Proof of current address (utility bill or bank statement)
• Proof of Payment Method Ownership
• Selfie or Live Verification (if required)

Creating multiple accounts from the same device, IP address, or payment method is strictly prohibited. If such activity is detected, all associated accounts will be closed.

The following rules apply to all deposits made at 1xba. For full details on accepted payment methods and how to use them, please visit our Deposit Page See.

• Deposits must be made using a payment method registered in your own name.
• Deposits made from a third-party account will be refunded and may result in the account being placed under investigation.
• If there is a delay in processing your deposit, please notify the support team immediately.
• Unusual or suspicious deposit activity may be temporarily held pending investigation.

Withdrawals from 1xba are subject to specific conditions. The withdrawal process is governed by clear and transparent rules to ensure every player is treated fairly.

• Account verification (KYC) must be completed before any withdrawal can be processed.
• The minimum withdrawal amount is BDT 500.
• The maximum daily withdrawal limit is BDT 1,00,000 (different limits apply for VIP members).
• Withdrawals can only be made to the same payment method used for the original deposit.
• Standard withdrawals are processed within 15 minutes; if verification is required, it may take up to 24 hours.
• Wagering requirements must be met before any winnings derived from a bonus can be withdrawn.

1xba's bonus and promotion offers are designed to give players added value. Each bonus comes with its own terms that must be followed. For full details on all promotions, visit Promotions Page See.

• Welcome Bonus: For new members only, applicable on the first deposit. Each player may claim this bonus once.
• Wagering Requirements: You will generally need to wager between 15x and 30x the bonus amount — this may vary depending on the specific offer.
• Time Limit: Most bonuses expire automatically if not used within 30 days of being credited.
• Game Restrictions: Some bonuses are restricted to specific games; please read the terms for each offer individually.
• Bonus Abuse: Any manipulation of the bonus system will result in the bonus being voided and the account being suspended.
• Cashback: Cashback is calculated based on net losses within a defined period; the amount and terms vary by offer.

1xba is committed to providing a fair and transparent gaming environment. All game outcomes are determined by certified Random Number Generators (RNG), which are regularly verified by independent auditors.

The following activities are strictly prohibited:

• Using bots, automation software, or artificial intelligence to play games
• Using multiple accounts to claim bonus offers
• Attempting to influence game outcomes by colluding with other players
• Intentionally exploiting technical glitches or bugs on the platform
• Harassing other users or using offensive language

1xba monitors all gaming activity on the platform. If any unusual or suspicious gaming patterns are detected, an investigation will be launched and the account may be temporarily suspended if necessary.

1xba reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• Providing false or incomplete registration information
• Multiple Account Use
• Suspicion of fraud, malpractice, or money laundering
• Repeated Violations of Platform Rules
• Direction from Legal Authorities
• Access from Restricted Regions

You may request to close your account at any time by contacting our support team via email. It is your responsibility to withdraw any remaining balance before the account is closed.

1xba believes gaming is a form of entertainment — not a source of income. The mental and financial well-being of our players is our top priority. To learn more, visit our Responsible Gaming Page See.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Session Limit: You can set a maximum duration for continuous gaming sessions.
• Self-Exclusion: You have the option to temporarily exclude yourself from the platform for a set period.
• Cooling-Off Period: Your account can be temporarily suspended for a period of 24 hours to 30 days.
• Age Verification: No one under the age of 18 is permitted to open an account.

If you have a complaint or dispute, please contact our customer support team in the first instance. We aim to provide a resolution within 48 hours.

• If a complaint is not resolved within 30 days of submission, a formal dispute process will be initiated.
• If a game result is voided due to a technical error, the wagered amount will be refunded.
• In disputes relating to a game provider's RNG certification, the opinion of an independent third-party auditor shall be considered final.
• Users have the right to appeal 1xba's decisions to the relevant licensing authority.

1xba reserves the right to modify, amend, or update these terms and conditions at any time. Users will be notified of significant changes in advance via email or platform notification.

• Continued use of the platform after any changes to the terms will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.
• The date of the most recent update will always be shown at the top of this page.