Data Protection

1xba Privacy Policy — Your data is safe with us

We are committed to protecting the privacy of your personal information. Read this privacy policy to understand how your data is collected, used, and stored.

Last Updated: January 2026
Bangladesh
SSL Encrypted
Table of Contents
Types of Data Collected Purpose of Data Use Data Sharing & Third Parties Cookie & Tracking Policy Data Security Measures Your Rights
Why We're Different

1xba's Commitment to Privacy Protection

Taking care of your data is our responsibility — we uphold that through six core principles.

SSL Encryption Protection

All your data and transactions are protected with 256-bit SSL encryption. No third party can intercept your data.

Your Data Is Never Sold to Third Parties

1xba never sells your personal information to advertisers or any third party. Your data is used solely to improve our services.

You are in control

You have the full right to view, correct, or request deletion of your data at any time. Feel free to contact us whenever you need.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits and backups ensure your data is never lost.

Limited Data Retention

Your data is not kept longer than necessary. Personal information is deleted within a set period after account closure, unless we are required by law to retain it.

Clear Communication in Bengali

Our privacy policy is written entirely in English so that users can read and understand it easily, with no hidden terms.

Summary: 1xba.net treats the privacy of your personal information as its highest priority. This privacy policy explains what data we collect, why we collect it, how we keep it secure, and what rights you have.

1xba.net ("Platform", "we", "us") is an online gaming service provider. When you visit our website, create an account, or use any of our services, certain data is naturally generated. This policy explains how that information is managed.

This privacy policy has been prepared in accordance with the laws of Bangladesh and international data protection standards. By using the 1xba platform, you are considered to have agreed to this policy.

1. What Information We Collect

1xba collects two types of information — what you provide directly, and what is generated automatically.

Information You Provide Directly:

  • Full Name, Date of Birth & Nationality
  • Email address and mobile number
  • Current Address & PIN Code
  • National ID (NID) or Passport Details (for KYC Verification)
  • Payment Method Details — Mobile Banking, Nagad, Rocket, or Bank Information
  • Information you send via support chat or email

Automatically Collected Information:

  • IP address and device information (operating system, browser type)
  • Login times, session duration, and navigation patterns
  • Gaming History & Transaction Records
  • Browsing Behavior via Cookies & Tracking Pixels
  • Location data (only with your permission)
Please Note: We only collect information that is genuinely necessary to provide our services. We do not collect data beyond what is needed.

2. How We Use Your Information

1xba uses the collected data for the purposes listed below. Each purpose is clearly stated so you understand how your information is handled under this privacy policy.

Purpose Data We Use Legal Basis
Account Management Name, Email, Password Contract Performance
Identity Verification (KYC) NID, Passport, Selfie Legal Obligation
Payment Processing Payment Details, Transaction History Contract Performance
Fraud Prevention IP, device, behavioral patterns Legal Obligation
Customer Support Contact details and description of the issue Legitimate Interest
Promotional Offers Email, gaming preferences Consent (Opt-In)
Service Improvement Usage Statistics (Anonymous) Legitimate Interest
Important: Your data will never be sold or shared with third parties for advertising purposes. You can opt out of promotional emails at any time.

3. Data Sharing & Third Parties

1xba does not typically share your personal information with anyone. However, there are limited circumstances where sharing data with specific parties may be necessary.

  • Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket only receive the information necessary to complete a transaction.
  • KYC Partner: Approved third-party services are used for identity verification. They operate under strict confidentiality agreements.
  • IT & Hosting Provider: Technical partners may have limited access for server maintenance — always within an encrypted environment.
  • Legal Authorities: Data may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Anti-Fraud Organizations: We are legally obligated to assist relevant authorities in preventing money laundering and cybercrime.
Rest Assured: Outside of the cases listed above, none of your data is shared with third parties. All partners are required to comply with our privacy standards.

4. Cookies & Tracking Technologies

1xba uses cookies and similar technologies on its website to make your browsing experience smoother and more efficient. Cookies are small text files stored in your browser.

We use three types of cookies:

  • Essential Cookies: Essential for maintaining active login sessions and ensuring core functionality. The platform cannot operate properly without these.
  • Functional Cookies: Remembers your preferences (language, theme) and delivers a personalized experience on your next visit.
  • Analytics Cookies: Collects anonymous statistics to help us understand which parts of the website are used most, informing service improvements.

You can disable cookies at any time through your browser settings. Keep in mind that disabling certain essential cookies may limit some platform features.

5. Data Security Measures

1xba uses a multi-layered security approach to keep your data safe, combining both technical and administrative safeguards.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit AES encryption.
  • Firewall & Intrusion Detection: An advanced firewall system runs 24/7 to block unauthorized access.
  • Two-Factor Authentication (2FA): Two-factor login is supported to keep your account secure.
  • Regular Security Audits: Independent security experts regularly audit our systems.
  • Staff Training: All employees involved in data handling are trained to comply with our privacy policy.
  • Breach Response Plan: In the event of a data breach, affected users will be notified within 72 hours.
You also have responsibilities: Use a strong password and never share it with anyone. If you notice any suspicious activity, contact us immediately.

6. Data Retention Periods

We only keep your data for as long as it is needed. Retention periods vary depending on the type of information.

Type of Data Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligation
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 years after account closure AML Compliance
Customer Support Log 3 Years Quality Assurance
Analytics Data 2 Years (Anonymized) Service Improvement
Marketing Preferences Until you opt out Based on your consent

Once the retention period expires, data is securely deleted or fully anonymized. Some data may be kept longer due to legal obligations.

7. Your Rights

Under 1xba's privacy policy, you have several important rights over your own data. You can exercise these rights at any time by contacting us.

Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Object to Processing

You can object to and opt out of your data being used for marketing purposes.

Right to Data Portability

You can request an export of your data in a machine-readable format.

Right to Restrict Processing

You may request that data processing be temporarily restricted under certain circumstances.

How to Exercise Your Rights? Send any requests via email: [email protected] — We typically respond within 30 business days.

8. Protection of Minors

1xba strictly prohibits anyone under 18 from using the platform. Protecting the data of minors is a key part of our privacy policy.

  • Date of birth is verified at registration to confirm the user's age.
  • Any account found to belong to a user under 18 will be closed immediately.
  • We do not knowingly collect any information from minors.
  • If we become aware that data has been collected from a minor, it will be deleted immediately.

If a child in your household has accidentally created an account on this platform, please contact our support team immediately.

9. Policy Updates

1xba may update this privacy policy when necessary. You will be notified at your registered email address before any significant changes take effect.

  • The date of any changes will always be noted at the top of this page.
  • Continued use of the platform after an update is considered acceptance of the revised policy.
  • If you do not agree to the updated policy, you may request to close your account.
  • You can obtain a copy of a previous version by contacting our support team.

Frequently Asked Questions (FAQ)

No, 1xba never sells your personal information to third parties. Your data is used solely to provide our services and is not shared with anyone except in the limited circumstances described in our Privacy Policy.

Your data is secured with 256-bit SSL encryption, advanced firewalls, and regular security audits. Our security measures are built to international standards.

Yes, in certain circumstances you may request that your data be deleted. However, some information (such as transaction records) must be retained for a specified period due to legal obligations. Email us at [email protected].

Click the "Unsubscribe" link at the bottom of any promotional email, or update your notification preferences in your account settings. You can also opt out by emailing [email protected].

In compliance with international AML (Anti-Money Laundering) regulations, KYC documents are retained for up to 5 years after account closure, after which they are securely deleted.

Disabling essential cookies may cause issues with login and core functionality. However, turning off analytics and marketing cookies will not affect your access to the platform's main services.
Get Started Safely

Your data is protected — join 1xba with confidence

Now that you're familiar with our Privacy Policy, it's time to create an account and enjoy a safe gaming experience.

বাংলা